Information-Covid 19

You can find information about what is happening in our communities, how it affects our life, the new things we need to adapt to as well as the great support services available to the communities, especially to the aged and vulnerable people.    

Information enquiries

Please let us know what information you are interested in by email Please specify if you prefer the information in other languages.

Covid-19: How to protect yourself and others

COVID-19 testing translated resources: Click here

Coronavirus (COVID-19) – Information for people who test positive for COVID-19 or are close contacts (other languages): click here

Managing COVID-19 at home: Vietnamese, Simplified Chinese, Spanish

The TMHC is a NSW Health state-wide service located in the Western Sydney Local Health District. We have produced a number of resources about wellbeing and mental health in a wide variety of community languages. These resources are all free to download here. TMHC has also put together a collection of resources related to mental health and wellbeing for CALD communities during COVID-19. These resources can easily be downloaded here.

NSW Health’s COVID-19 Aboriginal health resources: click here

For the latest information about COVID-19 in NSW and for translated resources in more than 40 languages, click here

MyAusCOVID-19 is a free resource to provide an engaging and user-friendly app with links to government information related to COVID-19. Languages available: English, Arabic, Cantonese, Mandarin, Russian, Somali, Vietnamese, Korean, Punjabi, Tamil, Thai, Japanese, Italian, Greek, Tagalog, Indonesian, French, Spanish, Khmer, Turkish, Persian, Dari, Karen S’gaw, Burmese and Dari.

Covid-19 News

Information for people who test positive for COVID-19 or are close contacts (other languages): English, Chinese Simplified, Vietnamese, Arabic, Bengali

You can also call Health Direct on 1800 57 11 55. The link below will take you to the NSW Health Website where other clinics are listed- here are the links to book directly.

SBS radio in your languages: go to the website, sroll down, then choose your language or you can download SBS Radio app to listen to the radio anytime on your phone/ tablet with the latest Covid-19 update in your language.

Covid-19 in your language: On the top right corner, click "Language"

Support Services

Australian Values website in Arabic, Chinese and Vietnamese: click here

Domestic and family violence and your visa: click here

It’s official – the new Carers NSW podcast series 'YC Bytes' has now launched! This podcast aims to raise awareness of young carers across New South Wales. Each episode will feature guest speakers, including young carers, to bring lived experience and insights to the conversation. You can now listen and subscribe to YC Bytes through Buzzsprout, Spotify and Apple Podcasts, and in the coming weeks will be able to be streamed on Google Podcasts and more.

FROM Legal Aid: Information about the WDO Scheme and Becoming a Sponsor. Refer to flyers below for details. The Work & Development Order Program allows eligible people to “work off” their NSW Fines debt by undertaking activities rather than having to pay the debt off with money. The types of activities a person can undertake on a WDO to work off their NSW fines include: • Education or Life Skills courses; • Counselling or working with a Case Manager; • Unpaid Volunteer Work; • Medical or Mental Health Treatment; • Drug & Alcohol Treatment; and • Mentoring Programs for people under 25 years of age. A person can work off up to $1000 of their NSW fines debt each month by undertaking a WDO.

EACH has a new webinar called ‘Finding a Playgroup’. EACH has partnered with Playgroup NSW to produce a webinar explaining the various types of playgroups that are available to families and how to find the playgroup that will suit their family. This can also be used as a tool to support families who would like to attend a mainstream playgroup transitioning from a special needs specific playgroup. The link to EACH’s resource page: click here Also a direct link to the youtube video: click here

Infant Child Adolescent Mental Health Service: click here

Canterbury Bankstown Disability Abuse Prevention Video

NSW Obudsman: Information in other languages

Latest news for migrants, refugees and visitors from Services Australia: click here

Anglicare emergency assistance: Individuals should visit the Anglicare website for more information or call 1300 111 278

St Vinnies provide food services to anyone who is in need, not just those who are sleeping rough or at risk of sleeping rough. Contact 13 18 12.

Canterbury Bankstown Council has the Children and Families Resource Kit: click here

Liverpool Council has Liverpool Connect: click here

Fairfield Council has a directory: click here

The latest from News for migrants, refugees and visitors 17/06/2021: click here

NSW Multilingual Library Service: The State Library of NSW has provided FREE access to collections in more than 40 languages to the residents of NSW since 1974.For more information, please email the Multicultural Services unit at or

Healthy Living: click here

Speak my language: On-air Conversations About Ageing Well

FAQs for NDIS participants about COVID-19

JobTrainer will provide school leavers and job seekers with hundreds of fee-free* and low cost courses, to help develop new skills. Targeted towards the sectors identified as growth areas, JobTrainer will help the economy rebound by ensuring the workforce has the right skills, right now. Check your eligibility for the this program

The About myGov video is now available in languages other than English. The videos are accessible on YouTube. Simply type ‘myGov Australia + enter the language required (e.g. ‘myGov Australia Arabic’). The videos are available in two Indigenous languages, Djambarrpuyngu and Pitjantjatjara, as well as Arabic, Assyrian, Cantonese, Chaldean, Dari, Kurdish (Kurmanji), Mandarin, Persian (Farsi) and Vietnamese.

Be Connected is an Australia wide initiative empowering all Australians to thrive in a digital world. Click here for details.

Online parenting skill resources: please take a look at CB City Libraries website and our online eResources for Universal Class with 45 classes on Parenting skills. Click here

Services Australia news for migrants and refugees: click here

Canterbury Bankstown Multicultural Interagency service directory for refugees, asylum seekers and international students

Strengthening the emergency preparedness of vulnerable older people

Corona Mental Wellbeing Support Service

How to stop Centrelink debt payments

A NSW subsidised transport service for those severe and permanent disability

FREE confidential employment legal advice and representation for migrants, temporary visa holders and people from CALD backgrounds: click here

The Energy & Water Ombudsman NSW can provide interpreters and the website can change into different languages. Click here

My Dementia Companion is one of four winning technology ideas from Dementia Australia’s Decoding Dementia 2019 Innovation Program, ready to pilot. Click here for details.

Practical advice and support for carers - Carer Gateway. Click here

Canterbury Bankstown Disability and Mental Health Services Directory: click here

Canterbury Bankstown Libraries have outstanding online English language learning programs for CALD community. You only require a Library membership card. See flyers below for details. • AMES Online – interactive, quizzes, videos, audio – fun and easy progression for adults • Road to IELTS – General and Academic – produced by the British Council • Issues in English 2 – more basic and visual for people starting with their English language learning Go to Then scroll down to the book symbol – and click on Libraries, Select eResources, Click on Online Learning Courses

Domestic Violence

Canterbury Bankstown Says NO to DV - Pledge Wall - Make your pledge today!

Canterbury Bankstown Domestic Violence Service Directory

DCJ COVID-19 response to domestic and family violence

Impact of COVID-19 on Women and Children Experiencing DFV and Frontline DFV Services

If you believe that you may be experiencing domestic violence support is available.

City of Canterbury Bankstown reflect on the value of what senior citizens bring to the community and the importance of looking after those who are most venerable. Watch Video on Facebook Elders abuse is everyone's business

Increased access to hospitals for women on temporary visas in NSW

Linking Hearts provides domestic violence and homelessness support to women and families from culturally and linguistically diverse backgrounds with safe and supported crisis and transitional accommodation: