Enhancing Consumer Engagement During the COVID 19 pandemic (Managers and Co-ordinators)

Course Description:

Explore what consumer engagement means for your practice;

• Apply practical resources to enhance your engagement practice, particularly during the COVID 19 pandemic;

• Identify engagement gaps in your service and identify one area that you could work on to improve consumer engagement;

• Network with colleagues to share ideas and improve engagement practice;

Topics Covered:

What you will get from attending the workshop

• Access to resources and tool-kits to improve the engagement with consumers in your service;

• Creative ideas to improve engagement practice during the COVID 19 pandemic and in working both with individuals and also with consumers across your services;

• The opportunity to connect with people passionate about engagement through our online community of practice engagement group.

Target Audience:

All people working in aged care services including in-home and residential aged care including Team leaders, Co-ordinators, Case Managers, Facility Managers

Date: WED 16 SEPTEMBER 2020

Time: Zoom 10:00am -12:00n

Facilitator:Carrie Hayter

A link will be sent to approved registrations

Cost: FREE FOR INNER WEST CHSP SERVICE PROVIDERS AND CHSP VOLUNTEERS

Please register at least 2 WEEKS prior to the training date.

For more information contact the Inner West Sector Support Development Officer on 0408490011 or via email.