Enhancing Consumer Engagement During the COVID 19 pandemic (Managers and Co-ordinators)

by The Multicultural Network
  • September 16th, 2020
  • Course Description:

    Explore what consumer engagement means for your practice;

    • Apply practical resources to enhance your engagement practice, particularly during the COVID 19 pandemic;

    • Identify engagement gaps in your service and identify one area that you could work on to improve consumer engagement;

    • Network with colleagues to share ideas and improve engagement practice;

    Topics Covered:

    What you will get from attending the workshop

    • Access to resources and tool-kits to improve the engagement with consumers in your service;

    • Creative ideas to improve engagement practice during the COVID 19 pandemic and in working both with individuals and also with consumers across your services;

    • The opportunity to connect with people passionate about engagement through our online community of practice engagement group.

    Target Audience:

    All people working in aged care services including in-home and residential aged care including Team leaders, Co-ordinators, Case Managers, Facility Managers

    Date: WED 16 SEPTEMBER 2020

    Time: Zoom 10:00am -12:00n

    Facilitator:Carrie Hayter

    A link will be sent to approved registrations


    Please register at least 2 WEEKS prior to the training date.

    For more information contact the Inner West Sector Support Development Officer on 0408490011 or via email.

    View more Seniors category events

    Share this with: